Wednesday, December 2, 2009

Privacy

Recently in Canada an insurance company stopped making disability payments to a woman who was on long-term disability due to depression. The reason they (ManuLife Financial) stopped the payments; they went to her Facebook page and saw pictures of her at a party and diagnosed her to be no longer depressed.

A few things caught my attention about this case.

Firstly, why are ManuLife Financial looking up people's Facebook profiles?

Secondly, where will this "search" end? What if they had seen party picture of said woman on someone else's Facebook profile? Would that have been enough to cancel her payments?

Thirdly, and most importantly when someone is chronically depressed, going out, meeting people, socializing, and having fun is a main component of their recovery.

I don't know whether this woman had recovered from her depression, but i do know that ManuLife Financial dropped the ball.

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